In pain right now? Call Serene Family Dental on (02) 9053 1995. We reserve same-day emergency slots every working day for Penrith patients and we are only 8 minutes from Penrith CBD via the Great Western Highway. If you are dealing with severe toothache, a knocked out tooth, a broken crown, facial swelling or any kind of dental trauma, phone first so we can triage your symptoms and have the surgery ready before you arrive.
This guide walks you through what counts as a real dental emergency, what to do in the first few minutes before you get to us, how quickly we can see you, and what an emergency visit typically costs. It is written specifically for patients in Penrith, Cambridge Park, Kingswood, South Penrith, Jamisontown, Glenmore Park, Cranebrook, Werrington, St Marys and Jordan Springs.
In a Dental Emergency? Call (02) 9053 1995 First
Before you drive anywhere, pick up the phone. Calling ahead does three things that save you time and pain.
First, it lets us triage you over the phone. Some problems need to be seen within the hour, others can wait until later in the day without any real risk. A quick 2 minute conversation tells us which camp you fall into.
Second, it lets us prepare the surgery. If you need an extraction, we can have the tools, anaesthetic and X-ray ready. If you have a broken crown, we can lay out the bonding materials. You walk in and we start, rather than waiting while we set up.
Third, it lets us give you first-aid advice for the drive over. Whether that is biting on gauze to control bleeding, storing a knocked out tooth in milk, or taking ibuprofen to bring the pain down, the few minutes between your call and arrival can make a real difference to the outcome.
Serene Family Dental is at Unit G4/80C Ropes Crossing Blvd, Ropes Crossing NSW 2760. Call (02) 9053 1995 or book online right now.
We're 8 Minutes from Penrith - Same Day Appointments
A lot of Penrith patients assume the nearest emergency dentist has to be in Penrith itself. In reality, Ropes Crossing is closer and quieter than most Penrith CBD clinics, with on-site parking and no fighting for a spot near High Street.
Typical drive times to Serene Family Dental:
- Penrith CBD - 8 minutes via the Great Western Highway
- Kingswood - 6 minutes
- Cambridge Park - 8 minutes
- South Penrith - 12 minutes
- Jamisontown - 13 minutes
- Glenmore Park - 15 minutes
- Cranebrook - 12 minutes
- Werrington - 7 minutes
- St Marys - 8 minutes
- Jordan Springs - 6 minutes
The practice is AHPRA registered, uses modern digital X-rays for instant imaging, and the team is experienced with calm, gentle emergency care including sedation options for anxious patients.
What Counts as a Dental Emergency?
Not every toothache needs a same-day appointment, but some problems absolutely do. Here is a simple decision tree.
Call us today if you have:
- Severe, throbbing toothache that paracetamol or ibuprofen will not touch
- A tooth that has been knocked out, broken, or pushed out of position
- A lost filling or crown that is leaving a tooth exposed
- A dental abscess, pus, or a bad taste in your mouth with pain
- Facial swelling around the jaw, cheek or gum
- Uncontrolled bleeding from the mouth more than 20 minutes after an injury
- Trauma from a fall, sport, or accident
- A broken or cracked tooth with a sharp edge or visible nerve
- A child with any of the above
It can usually wait a day or two if you have:
- Mild sensitivity to cold or sweet food
- A chipped tooth with no pain and no sharp edges
- A loose crown that is still in place and not causing pain
- Mild gum soreness or small ulcers
If you are unsure, call (02) 9053 1995 and we will help you decide. We would rather you phoned and did not need to come in than sat at home getting worse.
What to Do Before You Get Here
The first 30 to 60 minutes matter a lot, particularly for knocked out teeth and heavy bleeding. Here is the triage by emergency type.
Knocked Out Tooth (Time Critical)
An adult tooth that has been knocked out can often be saved if it is replanted within an hour. Every minute counts.
- Pick the tooth up by the crown (the white part), never the root.
- If it is dirty, rinse it gently with cold milk or saline for no more than 10 seconds. Do not scrub it and do not use tap water.
- If you can, put it back into the socket and bite down softly on a clean cloth or gauze to hold it in place.
- If you cannot replant it, drop it into a small container of cold milk. Saliva is the next best option. Never store it in water.
- Call us on (02) 9053 1995 and drive straight over.
For a baby tooth that has been knocked out, do not try to replant it. Call us first.
Broken or Chipped Tooth
Rinse your mouth with warm water. If there is bleeding, bite gently on a clean piece of gauze or a wet tea bag for 10 minutes. Save any tooth fragments in milk if you can find them. A cold pack on the outside of the cheek will help with swelling. Take paracetamol or ibuprofen for pain. Call us and we will get you in the same day.
Severe Toothache
Rinse with warm salt water to dislodge any food debris. Floss gently around the painful tooth. Take ibuprofen and paracetamol together at the recommended doses (they work better as a pair for dental pain). A cold pack on the cheek for 15 minutes at a time can take the edge off. Do not apply aspirin directly to the gum, it burns the tissue. For more detailed pain management, see our full guide on toothache relief.
Abscess or Facial Swelling
A dental abscess feels like a deep, constant throb and the gum around it is often tender, red or oozing. You may have a bad taste in your mouth. Swelling on the face, jaw or neck is a warning sign the infection is spreading.
Important: if the swelling is affecting your breathing, your swallowing, or your vision, go directly to Nepean Hospital emergency department. Dental abscesses in these areas can be life threatening. For swelling that is painful but not affecting airway or swallowing, call Serene Family Dental on (02) 9053 1995 for same-day care.
Lost Crown or Filling
If a crown has come off, rinse it and try to slip it back over the tooth. You can use a dab of sugar-free gum or over-the-counter temporary dental cement from a chemist to hold it in place temporarily. Do not use superglue. Avoid chewing on that side and call us to book a same-day or next-day review. A lost filling leaves the tooth vulnerable to decay and sensitivity, so it also needs prompt attention.
How Quickly Can You See Me?
Every working day we reserve emergency slots in the appointment book specifically for urgent cases. That means when you phone, we are not telling you the next available appointment is next Wednesday. For Penrith patients calling in the morning, we can almost always see you the same day, usually within 2 to 4 hours.
When you call (02) 9053 1995, our receptionist will ask you a short set of triage questions:
- Where is the pain and on a scale of 1 to 10 how bad is it?
- Is there bleeding or swelling?
- Did something happen, for example a fall or a bite on something hard?
- How long has this been going on?
- Any fever, difficulty swallowing, or trouble opening your mouth?
Based on your answers we will either slot you into the next available emergency appointment, or if you need hospital-level care, we will tell you straight away and point you to Nepean Hospital. We will not leave you guessing.
You can also book online and mark your enquiry as urgent, but for anything painful we strongly recommend calling first because the phone is faster.
What Will an Emergency Dentist Visit Cost?
Honest pricing up front. An emergency appointment at Serene Family Dental typically includes a consultation, any necessary X-rays and immediate pain relief or stabilisation of the problem.
Typical emergency visit fees (2026):
| Item | Typical Range |
|---|---|
| Urgent exam and assessment | $120 - $200 |
| Digital X-ray (per tooth) | $55 - $90 |
| Simple filling | $180 - $280 |
| Temporary filling | $120 - $180 |
| Simple extraction | $220 - $400 |
| Surgical extraction | $400 - $900 |
| Root canal (first appointment) | $400 - $700 |
| Re-cement lost crown | $150 - $280 |
| Drainage of abscess | $200 - $400 |
| Splinting knocked out tooth | $250 - $500 |
You will get an itemised written quote before any treatment starts. We will never begin work without talking you through the options first.
Most private health funds with Major Dental extras cover part of the visit, and we process claims on the spot through HICAPS so you only pay the gap. Payment plans through Afterpay, humm and Denticare are available for anything over $1,000. Children aged 0 to 17 who qualify for the Child Dental Benefits Schedule are bulk billed, including emergency treatment. For a full breakdown of dental pricing, see our 2026 dentist cost guide.
Why Penrith Patients Choose Serene Family Dental
Penrith has plenty of dental options, so why do patients from Cambridge Park, Kingswood, South Penrith, Jamisontown and Glenmore Park drive the 8 to 15 minutes to us?
- Same-day availability. Emergency slots are held open every working day, no guessing.
- Short drive, easy parking. Ropes Crossing Town Centre has free on-site parking and you are not circling the block near Penrith Westfield.
- Calm, gentle care. Many emergency patients are anxious, in pain, and have not seen a dentist in years. Our team takes the time to explain everything and sedation is available for patients who need it.
- AHPRA registered, experienced clinicians. All our dentists are AHPRA registered and trained in trauma, extractions, root canals and paediatric emergencies.
- HICAPS and payment plans. We process health fund claims on the spot and accept Afterpay, humm, Denticare and Access My Super so cost is not a barrier.
- Full service under one roof. Whatever the emergency turns into, whether that is a root canal, crown, implant or extraction, you can have the ongoing work done in the same practice with a clinician you already trust.
We also see patients from Werrington, Cranebrook, St Marys and Jordan Springs on an emergency basis every week. If you need ongoing care after the emergency, we can take you on as a regular patient and keep you out of pain long term. Our emergency dentistry service page has more on what we offer.
After-Hours Dental Emergencies
Serene Family Dental is not a 24 hour clinic, but here is what to do when we are closed.
- Leave a message on (02) 9053 1995. We check the line first thing on the next working day and call Penrith emergency patients back straight away.
- Use the first-aid steps above to manage pain, bleeding or a knocked out tooth until we can see you.
- Go to Nepean Hospital (Derby Street, Kingswood) if you have severe facial swelling affecting your breathing or swallowing, uncontrolled bleeding, or a jaw injury from trauma. Hospital emergency is the right place for life-threatening symptoms.
- For severe pain that cannot wait, some late-night clinics in western Sydney advertise after-hours care. Fees are higher after hours and follow-up work usually still needs to be done during business hours anyway, so we often recommend managing pain overnight and calling us first thing the next morning for definitive treatment.
Our sibling guide on emergency dental care in western Sydney has more on after-hours options across the region.
Frequently Asked Questions
How quickly can I get an emergency dental appointment in Penrith? We reserve same-day emergency slots every working day specifically for urgent Penrith cases. Call in the morning and we can almost always see you the same day, usually within 2 to 4 hours. Most Penrith patients are in the chair within an hour of phoning.
What is considered a dental emergency? Severe toothache, knocked out or broken teeth, lost fillings or crowns, abscesses, facial swelling, heavy bleeding and trauma from falls or sport all count. If you are unsure, call us and we will triage over the phone.
What should I do if my tooth gets knocked out? Pick it up by the crown, not the root. Rinse briefly in milk or saline, never tap water. Replant it into the socket if you can, or store it in cold milk. Call us immediately on (02) 9053 1995. The first 30 to 60 minutes are critical.
How much does an emergency dental visit cost? The urgent exam is typically $120 to $200, with treatment on top depending on what is needed. A simple filling starts from $180, an extraction from $220, and a root canal first appointment from $400. We always quote before starting work and process health fund claims on the spot.
Do you see patients on weekends or after hours? We are open Monday to Saturday and prioritise urgent cases each working day. We are not a 24 hour clinic, but we return emergency messages first thing the next working day. For airway-threatening swelling or uncontrolled bleeding, go to Nepean Hospital.
What if I cannot afford emergency dental treatment? We offer payment plans through Afterpay, humm, Denticare and Access My Super. Children aged 0 to 17 eligible for the Child Dental Benefits Schedule are bulk billed. Call us and we will find a way to get you out of pain.
Should I go to hospital or the dentist for a dental emergency? For most dental emergencies, a dentist is the right place. Hospitals usually only provide pain relief before referring you back to a clinic. Go to Nepean Hospital if you have severe facial swelling affecting breathing or swallowing, uncontrolled bleeding, or a jaw injury from trauma.
Will an emergency dentist treat my child the same day? Yes. We treat children from age 2 and prioritise paediatric emergencies. Eligible children are bulk billed under CDBS, which covers emergency care. Our team is experienced with anxious kids and gentle throughout.
What areas around Penrith do you serve? We see emergency patients from Penrith, Cambridge Park, Kingswood, South Penrith, Jamisontown, Glenmore Park, Cranebrook, Werrington, St Marys, Jordan Springs, Mount Druitt and the wider western Sydney region. Our Ropes Crossing location is central to all of these.
Is Serene Family Dental AHPRA registered? Yes. All our dentists are AHPRA registered and trained in emergency dental care including trauma, surgical extractions, root canals and paediatric treatment. For more on our emergency services, see signs you need emergency dental care.
Call Serene Family Dental Now
If you are reading this in pain, do not wait. The sooner we see you, the more options you have, and the less it usually costs.
Call (02) 9053 1995 now - we reserve same-day emergency slots every working day for Penrith patients. We are 8 minutes from Penrith CBD at Unit G4/80C Ropes Crossing Blvd, Ropes Crossing NSW 2760, with free on-site parking.
Not ready to call? Request an urgent appointment online and we will phone you back within the hour during business hours.
Serene Family Dental is AHPRA registered, HICAPS enabled, bulk bills eligible CDBS children, and offers payment plans through Afterpay, humm and Denticare. We serve Penrith, Cambridge Park, Kingswood, South Penrith, Jamisontown, Glenmore Park, Cranebrook, Werrington, St Marys and Jordan Springs every day.
In pain? Call (02) 9053 1995 or book online now.
